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Dominion => Support => Topic started by: zottebayor on 08 June 2017, 06:09:29 PM

Title: can't confirm email
Post by: zottebayor on 08 June 2017, 06:09:29 PM
after i got the mail and confirmed my email adres, there still comes a pop-up when i want to join a tabel that i can't host a game before confirming my email. i already confirmed like 10 times and it still doesn't work.
Title: Re: can't confirm email
Post by: saund3rs on 14 June 2017, 09:32:26 PM
I have the same problem. I click on the link to confirm the email but I still can't play on a table.
Title: Re: can't confirm email
Post by: Stef on 15 June 2017, 01:18:11 PM
I'm trying to fix this, but the problem is... for me it just works :(

Can you tell me what happened right after you clicked the link?
A) Did it direct you to a page that said "thanks for confirming your email" but then the game claimed it was unconfirmed anyway?
B) the link itself didn't work.
Title: Re: can't confirm email
Post by: Pokerghost on 27 June 2017, 05:44:17 AM
I have the same problem. I encountered scenario "A"
Title: Re: can't confirm email
Post by: zottebayor on 05 July 2017, 02:04:09 PM
I encoutered scenario A aswell
Title: Re: can't confirm email
Post by: Kahleesi44 on 26 July 2018, 12:13:39 AM
It brings you to the website but says internal error.
Title: Re: can't confirm email
Post by: rexreg on 26 July 2018, 11:19:34 PM
I just had the same thing happen as Kahleesi44 - I click on the confirm link sent to my email & get a small window saying "Internal Error". The page then goes to the Dominion Online load symbol & spins the loading wheel icon but does nothing more.

As a follow-up, I closed out Dominion, re-opened it, & the sets I'd purchased access to are useable through the game.
Title: Re: can't confirm email
Post by: Laugise on 26 August 2018, 11:52:44 AM
Hi anyone :)
I logged in but I've never received the e-mail to confirm my account.. I tryed ore than once, but nothing..
Thanks for helping :)
Title: Re: can't confirm email
Post by: Stef on 27 August 2018, 10:42:32 AM
Hi anyone :)
I logged in but I've never received the e-mail to confirm my account.. I tryed ore than once, but nothing..
Thanks for helping :)

Hi Laugise,

Have you looked in your spam folder? Unfortunately hotmail is notorious for being troublesome here.
If you also have a non-hotmail email that would work for sure.
Title: Re: can't confirm email
Post by: xteen10 on 10 March 2019, 10:22:52 PM
hey! is anyone still having this problem. once I click the link to validate my account it redirects me to the website then I get the "internal error". After clicking "okay" the login screen is there. my link doesn't work. Im tired of playing the basic set after I purchased so many decks before the update. please help!! xoxo
Title: Re: can't confirm email
Post by: Tigerenton on 05 April 2019, 05:56:08 PM
Hello,
I have a similar problem with gmail: i've requested a Validation Email in Dominion Online about 30 times via
My account: --> Email: --> <not confirmed yet>
Every time I enter my email and press confirm I get the popup "We sent you an email to confirm your email address".
But I didn't get a single email. Also not in the Spam folder.

Can someone help me?
Title: Re: can't confirm email
Post by: Ingix on 05 April 2019, 06:38:19 PM
Is "Tigerenton" also your in-game name?
Title: Re: can't confirm email
Post by: jtarkz on 05 April 2019, 07:38:55 PM
Haven't received confirmation email despite many click on "confirm email"
Help? username:jtarkz
Title: Re: can't confirm email
Post by: CarrySchli on 06 April 2019, 03:38:04 PM
My friend and me got the same Problem. We both dont got an E-mail also not in the Spam folder.

My Nickname is CarrySchli and his is Highsenberg

Would be nice if you can do something for us. @Ingix

Title: Re: can't confirm email
Post by: Dr_Hope on 06 April 2019, 04:25:35 PM
I have the same problem. I don't receive any emails for confirmation. I've paid for the game but get nothing??!!
Title: Re: can't confirm email
Post by: CarrySchli on 06 April 2019, 07:45:41 PM
Got an E-Mail and confirming works.
Title: Re: can't confirm email
Post by: Ingix on 06 April 2019, 07:51:51 PM
Stef confirmed it was a problem on the website, it is fixed now and confirmation emails are sent. Be aware that if you tried many times, many emails will come.
Title: Re: can't confirm email
Post by: piwwo on 15 April 2019, 02:38:09 PM
Hello,
I have requested a Validation Email in Dominion Online felt 10 times via
My account: --> Email: --> <not confirmed yet>
Every time I enter my email and press confirm I get the popup to see "We sent you an email to confirm your email address".
But I didn't get a single email. Also not in the Spam folder.