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Dominion => Support => Topic started by: zottebayor on 08 June 2017, 06:09:29 PM

Title: can't confirm email
Post by: zottebayor on 08 June 2017, 06:09:29 PM
after i got the mail and confirmed my email adres, there still comes a pop-up when i want to join a tabel that i can't host a game before confirming my email. i already confirmed like 10 times and it still doesn't work.
Title: Re: can't confirm email
Post by: saund3rs on 14 June 2017, 09:32:26 PM
I have the same problem. I click on the link to confirm the email but I still can't play on a table.
Title: Re: can't confirm email
Post by: Stef on 15 June 2017, 01:18:11 PM
I'm trying to fix this, but the problem is... for me it just works :(

Can you tell me what happened right after you clicked the link?
A) Did it direct you to a page that said "thanks for confirming your email" but then the game claimed it was unconfirmed anyway?
B) the link itself didn't work.
Title: Re: can't confirm email
Post by: Pokerghost on 27 June 2017, 05:44:17 AM
I have the same problem. I encountered scenario "A"
Title: Re: can't confirm email
Post by: zottebayor on 05 July 2017, 02:04:09 PM
I encoutered scenario A aswell
Title: Re: can't confirm email
Post by: Kahleesi44 on 26 July 2018, 12:13:39 AM
It brings you to the website but says internal error.
Title: Re: can't confirm email
Post by: rexreg on 26 July 2018, 11:19:34 PM
I just had the same thing happen as Kahleesi44 - I click on the confirm link sent to my email & get a small window saying "Internal Error". The page then goes to the Dominion Online load symbol & spins the loading wheel icon but does nothing more.

As a follow-up, I closed out Dominion, re-opened it, & the sets I'd purchased access to are useable through the game.
Title: Re: can't confirm email
Post by: Laugise on 26 August 2018, 11:52:44 AM
Hi anyone :)
I logged in but I've never received the e-mail to confirm my account.. I tryed ore than once, but nothing..
Thanks for helping :)
Title: Re: can't confirm email
Post by: Stef on 27 August 2018, 10:42:32 AM
Hi anyone :)
I logged in but I've never received the e-mail to confirm my account.. I tryed ore than once, but nothing..
Thanks for helping :)

Hi Laugise,

Have you looked in your spam folder? Unfortunately hotmail is notorious for being troublesome here.
If you also have a non-hotmail email that would work for sure.
Title: Re: can't confirm email
Post by: xteen10 on 10 March 2019, 10:22:52 PM
hey! is anyone still having this problem. once I click the link to validate my account it redirects me to the website then I get the "internal error". After clicking "okay" the login screen is there. my link doesn't work. Im tired of playing the basic set after I purchased so many decks before the update. please help!! xoxo