Shuffle iT Forum

Dominion => Support => Topic started by: Gallicus on 05 July 2017, 10:45:44 PM

Title: Forgotten login
Post by: Gallicus on 05 July 2017, 10:45:44 PM
Forgot my password, so clicked on the "Forgot your password?" link. But have never received an email with the new password. Help!
Title: Re: Forgotten login
Post by: Stef on 06 July 2017, 09:44:00 AM
Quote from: Gallicus on 05 July 2017, 10:45:44 PM
Forgot my password, so clicked on the "Forgot your password?" link. But have never received an email with the new password. Help!

According to the database only 1 mail was sent to you... on may 3rd, to confirm the new account. And since you also clicked that link I assume it worked.

Did you enter your username before clicking "forgot password"? Or is the problem in fact that you forgot the username? (it's GallicusNZ)