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Dominion => Support => Topic started by: jaggs0 on 29 September 2017, 12:27:51 AM

Title: Charged twice for gold
Post by: jaggs0 on 29 September 2017, 12:27:51 AM
When I was purchasing a gold account this afternoon I saw an email address to contact with issues.  I checked my bank account and was charged twice.  The email address is no longer in the store, anyone know what it is or or I can get that second charge removed?
Title: Re: Charged twice for gold
Post by: Stef on 29 September 2017, 09:32:26 AM
Quote from: jaggs0 on 29 September 2017, 12:27:51 AM
When I was purchasing a gold account this afternoon I saw an email address to contact with issues.  I checked my bank account and was charged twice.  The email address is no longer in the store, anyone know what it is or or I can get that second charge removed?

On our end it looks like you just paid once... so I guess something went wrong between you and the payment provider. I'll send you a PM so you can contact them directly.