Shuffle iT Forum

Dominion => Bug Reports => Connection Problems => Topic started by: ThePrayingMantis on 04 April 2019, 03:11:30 AM

Title: infinite loading screen
Post by: ThePrayingMantis on 04 April 2019, 03:11:30 AM
I played a few games in the morning without an issue and had seen them all through to the end. Fast forward to the evening, and after I log in, I immediately am faced with the usual black loading screen with the Dominion logo as if I were still in a game. This screen usually appears for only a few seconds at most but I've left the tab open for many minutes to no avail. I also have tried the "kick" and "kick and resign" buttons on the bottom in a different tab. Refreshing doesn't work and neither does clearing my browser's cache (chrome). Has this happened to anyone else? Any suggestions for things I haven't tried? I really like this game and for the most part, the site has been great. I'd like to get back to using it. Thanks in advance!
Title: Re: infinite loading screen
Post by: aharte on 04 April 2019, 03:33:24 AM
Same! It's been a few hours now. I need to fuel my Dominion addiction!
Title: Re: infinite loading screen
Post by: Philothea on 04 April 2019, 03:46:42 AM
Same here. A reply from an admin on the status would be nice.
Title: Re: infinite loading screen
Post by: jgoyes on 04 April 2019, 04:08:20 AM
Ahh very bad news!!!

I´ll have to be patient!
Title: Re: infinite loading screen
Post by: TheSeal on 04 April 2019, 04:44:41 AM
Since it's 4 in the morning in Sweden, I think all the admins are in bed. Us Americans are just going to have to suffer withdrawal for a few hours.
Title: Re: infinite loading screen
Post by: snuffleumpkins on 04 April 2019, 04:59:27 AM
We're down in Florida too. Just adding to the pile!
Title: Re: infinite loading screen
Post by: Leslie Knope on 04 April 2019, 05:04:16 AM
#LordRattingtonStrikesAgain
Title: Re: infinite loading screen
Post by: KathyV2015 on 04 April 2019, 05:19:00 AM
I already reported this, but maybe I used the wrong place.  At any rate, I have the same problem.  Hope they fix it soon.  I really love to play the game and although I have tried several times it just hangs when I sign in.
Title: Re: infinite loading screen
Post by: snuffleumpkins on 04 April 2019, 06:18:35 AM
Quote from: Leslie Knope on 04 April 2019, 05:04:16 AM
#LordRattingtonStrikesAgain

You're a true hero.
Title: Re: infinite loading screen
Post by: ThePrayingMantis on 04 April 2019, 06:42:19 AM
It is worth noting in my case that I was playing a rated game and when my opponent resigned, I continued with bots. More specifically: bot. Even more specifically: Lord Rattington. He's just mad he can't understand landscapes.
Title: Re: infinite loading screen
Post by: KathyV2015 on 04 April 2019, 08:29:34 AM
Site still down unfortunately.  I just thought I would check again.  I was hoping to get in a few games before going to bed, LOL.
Title: Re: infinite loading screen
Post by: Ingix on 04 April 2019, 09:22:00 AM
Sorry, the play server seems to be down. Stef has been alerted via internet, so this will hopefully be fixed soon.
Title: Re: infinite loading screen
Post by: ThePrayingMantis on 04 April 2019, 04:18:24 PM
It seems my issue has been fixed; the infinite loading screen is no more. However, I believe my games right before the issue occurred might not have been registered because I played several games yesterday morning and my rating remains unchanged. A minor problem relatively, but I figured I'd point it out.   
Title: Re: infinite loading screen
Post by: Ingix on 04 April 2019, 04:44:56 PM
Generally I would *assume* that maybe the games played when the problem happened will not register. But I have no idea if any data that was correctly saved before the problem may have been lost (Stef didn't say what the problem was, not sure how far the investigation is).