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Dominion => Support => Topic started by: Tigerenton on 05 April 2019, 03:18:04 PM

Title: Don't get a validation mail
Post by: Tigerenton on 05 April 2019, 03:18:04 PM
Hello,
I have requested a Validation Email in Dominion Online felt 30 times via
My account: --> Email: --> <not confirmed yet>
Every time I enter my email and press confirm I get the popup to see "We sent you an email to confirm your email address".
But I didn't get a single email. Also not in the Spam folder.

Can someone help me? Or tell me where to send a request if this is not the right place?

Thanks a lot!
Title: Re: Don't get a validation mail
Post by: Ingix on 05 April 2019, 03:39:00 PM
Did you look into your Spam-Folder?
Title: Re: Don't get a validation mail
Post by: Tigerenton on 05 April 2019, 03:41:07 PM
Yes. No Mail..
Title: Re: Don't get a validation mail
Post by: icanfathom on 06 April 2019, 04:10:54 AM
Same issue for me. I've tried entering my email and hitting Confirm, but the email never comes. I also checked the spam folder.
I waited 24 hours and didn't see an email. Also tried using my outlook.com email instead of gmail, but no luck.

Any ideas?
Title: Re: Don't get a validation mail
Post by: snorris3957 on 06 April 2019, 04:27:43 AM
I've got the same issue too.  Even tried different email but no luck.
Title: Re: Don't get a validation mail
Post by: GGCB on 06 April 2019, 01:14:01 PM
I am encountering the same problem with Gmail and Outlook. My username is GGCB.

Title: Re: Don't get a validation mail
Post by: Ingix on 06 April 2019, 07:53:08 PM
It was a problem on the website that has been fixed now. The emails are being sent (could be many if you tried to confirm many times).
Title: Re: Don't get a validation mail
Post by: icanfathom on 07 April 2019, 01:25:44 AM
That worked! Thanks!

So many emails...