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Dominion => Support => Topic started by: jeremymoritz on 12 April 2019, 05:09:35 AM

Title: Subscription Egregious Bug (stole my money)
Post by: jeremymoritz on 12 April 2019, 05:09:35 AM
I just had an egregious bug happened when i tried to use the code i got from a physical copy of Dominion Renaissance.

I had a subscription to Empires that ended 2017-12-31...
So when i used my new code, it entitled me to a full year of any expansion i wanted...
I chose Empires...
and it changed the ending subscription date to 2018-12-31 !!

So now I STILL don't have a single day of this expansion!
This bug totally wasted the coupon code I got from my expansion purchase!
Can anyone help me?
Title: Re: Subscription Egregious Bug (stole my money)
Post by: Zues on 12 April 2019, 06:06:51 AM
Dude! Same thing happen to me! Made me super salty! I hope they fix it.
Title: Re: Subscription Egregious Bug (stole my money)
Post by: Ingix on 12 April 2019, 09:25:32 AM
I've directly contacted the developer and made them aware.

I assume "Zues" should be "Zeus" in-game (please respond if that is incorrect).
Title: Re: Subscription Egregious Bug (stole my money)
Post by: Un3xploitable on 18 June 2019, 08:30:52 PM
I have also this bug.
Title: Re: Subscription Egregious Bug (stole my money)
Post by: Stef on 22 June 2019, 09:41:29 AM
Really sorry about this. I prolonged all of these code-based-subscriptions to the end of 2020.