Shuffle iT Forum

Dominion => Support => Topic started by: Qaanol on 06 May 2020, 10:01:15 PM

Title: Stuck at “Reconnecting” screen
Post by: Qaanol on 06 May 2020, 10:01:15 PM
I just finished a game of Dominion, and at the end game screen I clicked "Ready". After waiting a while, my opponent had not clicked "Ready", so I clicked "Leave Table".

This took me out of the end game screen and brought me back to the main screen.

However, immediately upon the main screen appearing, it went directly to the "Loading Game" screen. But no game loaded.

So I tried refreshing the webpage, and it took to me the "Reconnecting..." screen, where the only available button is "Cancel & Resign".

None of that should have happened. I left the table, I was back at the main screen, I did not join another game.
Title: Re: Stuck at “Reconnecting” screen
Post by: Ingix on 06 May 2020, 10:26:29 PM
1) Open a private/incognito tab, naviagte to dominion.games.
2) Enter your credentials, but do not click Login.
3) Instead, at the bottom are the options "Kick" and "Kick & Resign".
4) Try "Kick" first, then try to log into the game as normal.
5) If that doesn't work, use "Kick and Resign".