Print Page - I messed up using my expansion code

Title: I messed up using my expansion code
Post by: mdonaldo on 25 August 2021, 05:12:36 PM

Hello there,

I had a code for 1 year free of an online expansion. I accidentally pressed 'base' when the interface said which expansion do you want. Unbelievably, it accepted that choice and now the game won't let me use the code because it says it's used.

I was stupid for pressing 'base' but can you help me use my code for an actual expansion, rather than the cards that are already available for free!

Thanks very much,
Mark

Title: Re: I messed up using my expansion code
Post by: Ingix on 25 August 2021, 05:49:05 PM

I'll contact the developer, that sounds like a problem that is easily corrected.

Title: Re: I messed up using my expansion code
Post by: mdonaldo on 25 August 2021, 06:52:28 PM

Thank you :)

Title: Re: I messed up using my expansion code
Post by: Stef on 26 August 2021, 10:27:58 AM

Your code should be usable again now.

If it isn't, please just name the expansion you wanted here and I'll do it manually.

Title: Re: I messed up using my expansion code
Post by: mdonaldo on 26 August 2021, 01:58:30 PM

That worked! Thank you so much for fixing this for me. Sorry I was such a klutz first time around.

Cheers,
Mark

Title: Re: I messed up using my expansion code
Post by: Schlan on 06 September 2021, 12:44:28 AM

I did the very same thing about two hours ago. I'm an idiot. I looked for an e-mail-adress, but the client doesn't reveal any. So I ended up registering in this forum.
What shall I do now?

Title: Re: I messed up using my expansion code
Post by: Ingix on 07 September 2021, 08:37:36 AM

Fixed by Stef.

Title: Re: I messed up using my expansion code
Post by: VTilney on 11 September 2021, 09:01:27 PM

Please help me too...same mistake and now I can't play my code! Could you reset me?

Thanks,

Vicky

Title: Re: I messed up using my expansion code
Post by: Stef on 12 September 2021, 10:39:15 AM

Quote from: VTilney on 11 September 2021, 09:01:27 PM
Please help me too...same mistake and now I can't play my code! Could you reset me?

Thanks,

Vicky

ok, it's usable again.

Shuffle iT Forum

Dominion => Support => Topic started by: mdonaldo on 25 August 2021, 05:12:36 PM