Shuffle iT Forum

Dominion => Support => Topic started by: YOU on 26 September 2021, 07:24:12 AM

Title: About subscription
Post by: YOU on 26 September 2021, 07:24:12 AM
When I try to buy a subscription, it appears in the regional selection results.
"The selected country name does not match your IP address. DE"

As a result, you will not be able to purchase the subscription.

The country of choice is Japan
Title: Re: About subscription
Post by: Ingix on 26 September 2021, 10:58:12 AM
It means for whatever reason your IP address is considered to be from Germany, not Japan. Are you using a VPN of some kind?
Title: Re: About subscription
Post by: YOU on 27 September 2021, 03:52:33 AM
Thank you very much.
VPN is installed on my PC. So I will stop there and try again