Shuffle iT Forum

Dominion => Bug Reports => Connection Problems => Topic started by: MVoltaire on 12 December 2016, 02:01:28 PM

Title: "Connection could not be established"
Post by: MVoltaire on 12 December 2016, 02:01:28 PM
I get this:

https://www.dropbox.com/s/bld5vhw8cxm8wwn/connection.pdf?dl=0

on Windows 7 Professional with Service Pack 1, Firefox 45.5.1.


It's my work computer, so maybe there are some restrictions that I don't know. So the problem might be on my side as well. But I thought I'd let you know.

Cheers,
Voltaire
Title: Re: "Connection could not be established"
Post by: yed on 12 December 2016, 02:56:28 PM
Maybe HTTPS would help against transparent proxy.
Title: Re: "Connection could not be established"
Post by: Bbl on 12 December 2016, 05:11:39 PM
I get the same error on my work computer. The office network is channeled through a proxy as well, so i assume this is where the problem comes from. Making Fun's client cannot connect either, but as other browser games work without problems, it should be solvable somehow.
Title: Re: "Connection could not be established"
Post by: Bbl on 19 January 2017, 09:18:41 AM
With the new version the problem is fixed for me. The Client runs now perfectly on my office PC.

Thanks for fixing!  :)
Title: Re: "Connection could not be established"
Post by: ginna1 on 19 February 2017, 03:08:28 PM
Not let me enter the game tells me that the server is closed gives me the option to retry but does not take me anywhere. What I can do?
Title: Re: "Connection could not be established"
Post by: Stef on 19 February 2017, 05:45:53 PM
Quote from: ginna1 on 19 February 2017, 03:08:28 PM
Not let me enter the game tells me that the server is closed gives me the option to retry but does not take me anywhere. What I can do?

We are now running on port 443, which is very common to have opened up, but maybe it's closed on your computer/network. Could you try visiting this page (https://websocketstest.com/)?

"Websockets supported" should say yes; if it doesn't you will have to switch to a different browser that actually supports them.
"WebSockets (Port 443, SSL)" should also have the green yes symbols... if it doesn't either your network or your firewall blocks this port.
Title: Re: "Connection could not be established"
Post by: yed on 19 February 2017, 06:35:47 PM
Adblock or another browser extension could also block the websocket connection.
Title: Re: "Connection could not be established"
Post by: ginna1 on 20 February 2017, 12:35:44 PM
Thank you for your attention. I will try to update chrome
Title: Re: "Connection could not be established"
Post by: coppercopper on 23 March 2017, 08:26:36 PM
If my port is blocked accouding to https://websocketstest.com/ is there anything I can do?  I'm also trying desperately to play at work :-[
Title: Re: "Connection could not be established"
Post by: yed on 23 March 2017, 09:33:17 PM
I think there is an issue with https://websockettest.com website. It shows me that I am not connected either.

Test on https://www.websocket.org/echo.html works. You need to click on "Connect" and then "Send" to test.
You should see this in the log:

CONNECTED

SENT: Rock it with HTML5 WebSocket

RECEIVED: Rock it with HTML5 WebSocket