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Dominion => Support => Topic started by: danchops on 01 January 2017, 01:40:45 PM

Title: How to confirm email?
Post by: danchops on 01 January 2017, 01:40:45 PM
I'd really like to try the game out with a few matches against bots, but it won't let me start a new game before confirming my email.  So, I go to the Account tab, enter my email address in the email blank, and click on the Confirm button.  And then nothing happens.  No indication that a confirmation email was sent; no email received in my account; and I still can't start a new game.  What gives?
Title: Re: How to confirm email?
Post by: Seekermd on 01 January 2017, 09:06:06 PM
Same problem here
Title: Re: How to confirm email?
Post by: Watno on 01 January 2017, 09:44:02 PM
We have an issue with email delievery, please be patient.

In the meantime, you can find matches using quick match,good match or bot match in the matching tab
Title: Re: How to confirm email?
Post by: Seekermd on 02 January 2017, 12:04:44 AM
Bot match doesn't work: says "you can't host a game without confirming your email"
Title: Re: How to confirm email?
Post by: danchops on 02 January 2017, 09:51:25 AM
Yeah, Bot Match doesn't work, and its the one I want to play around with as I try to learn the interface.
Title: Re: How to confirm email?
Post by: danchops on 02 January 2017, 09:52:14 AM
No real worries though - I can be patient.  I'll check back in a few days.  Great work, and good luck ironing out the inevitable bugs!
Title: Re: How to confirm email?
Post by: richplatt on 02 January 2017, 01:48:42 PM
I have yet to receive the confirmation email.
Checked email and spam folder.
Still no confirmation email with link 24 hours later.
Title: Re: How to confirm email?
Post by: Watno on 02 January 2017, 01:51:14 PM
Sorry, the issues are still being worked on.
Title: Re: How to confirm email?
Post by: randomjoyz on 02 January 2017, 05:22:47 PM
Quote from: Watno on 01 January 2017, 09:44:02 PM
We have an issue with email delievery, please be patient.

In the meantime, you can find matches using quick match,good match or bot match in the matching tab
yes please, i just want to practice this extremely cluttered and hard to use client so i don't piss off real people trying to get used to it.
Title: Re: How to confirm email?
Post by: Philothea on 02 January 2017, 05:32:07 PM
Every time I try to play a quick, good or bot match I can't due to email issues.....

It is very hard to get into a match on the Tables tab because it seems like most hosts are not responding as "ready." I managed to get in to one match in an hour!
Title: Re: How to confirm email?
Post by: randomjoyz on 02 January 2017, 07:31:16 PM
Quote from: Philothea on 02 January 2017, 05:32:07 PM
Every time I try to play a quick, good or bot match I can't due to email issues.....

It is very hard to get into a match on the Tables tab because it seems like most hosts are not responding as "ready." I managed to get in to one match in an hour!
i think most hosts cant hit ready because they are in the same boat as you, just a hunch
Title: Re: How to confirm email?
Post by: 16crab on 02 January 2017, 10:36:10 PM
Same problem here. Really disappointing that this transition wasn't better planned for.  Never got an email invite, took all day yesterday to get the site to load, and now that I've created an account, I can't do anything until my email is confirmed.  Hoping once I can actually get on, the game is worth it, but from what I'm reading it's not. Hope that RGG is following along - loved the old app and would have paid for it.
Title: Re: How to confirm email?
Post by: Betty Boop on 03 January 2017, 01:13:35 AM
How does one get their email confirmed?  This is very disappointing.........and does not bode well for how this will work assuming any of us ever gets our emails confirmed.....ugh
Title: Re: How to confirm email?
Post by: danchops on 03 January 2017, 06:03:03 AM
Progress!  Today, when I entered my email address and clicked on "confirm", I got a pop-up notification that an email had been sent to my address for confirmation.  Of course, the email never showed up, but at least that's movement in the right direction.
Title: Re: How to confirm email?
Post by: danchops on 03 January 2017, 07:10:23 AM
Success!  Several hours later, the email showed up.  I have confirmed my email and have successfully created a bot match. Thanks!
Title: Re: How to confirm email?
Post by: followthebeer on 03 January 2017, 08:57:12 AM
guys, i know its new and all but please fix your bugs.  I have so many people i know personally that dont want to play and are completely turned off by the email situation, the interface, the fact that theres no ap, the old records not carrying over.  somethings gotta give.  im sure there was plenty of time to get things situated.  for the love of all things good, i know people that are good with computers - email me and i will help as much as i can.