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Hi I have a similar issue. I also purchased the gold subscription (3 month) but the expansions did not immediately become available like they usually do. It got hung up on the processing screen for a while so I thought it didn't work so I tried again with a different credit card. Turns out I got charged twice (once on each credit card), but it only shows my subscription as being active for 3 months. Would I be able to get one refunded or get a 6 month subscription?