I think the turnaround time for this kind of system outage needs to be improved. Seems like there is nobody actively monitoring the system. I assume the admin is sleeping since he hasn't been online for over 10 hours. There should probably be someone to act as a backup or communicate with players in a different timezone.
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#2
Connection Problems / Login button not working
23 February 2022, 07:32:42 AM
What is going on? The login button is not working and this issue has been ongoing for hours?
This is unacceptable for something that is charging money. Is anyone monitoring the health of the system?
Going forward, if this happens again, how should we contact someone to fix the problems asap?
This is unacceptable for something that is charging money. Is anyone monitoring the health of the system?
Going forward, if this happens again, how should we contact someone to fix the problems asap?
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