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31
Support / Re: Server connection was closed or could not be established
« Last post by dyl69 on 30 May 2020, 10:20:56 PM »
I saw that response and tried the suggestions, but it hasn't worked
33
Support / Server connection was closed or could not be established
« Last post by dyl69 on 30 May 2020, 09:18:44 PM »
My computer won't let me log into Dominion. It won't even show the text boxes to input username and password.

It says that the Dominion website is not secure and that the certificate is invalid.

I've been using chrome but tried safari and that also didn't work. I tried clearing cache, closing browsers, restarting my computer, and manually trusting the certificate on Safari.

Anyone have any advice? Thanks in advance.
34
General Discussion / Re: Can’t view a game
« Last post by Ingix on 30 May 2020, 09:14:13 PM »
The table list is not the best place to find a table with friends.

Make sure each of you adds the other 3 to their friends list. You can do this by opening the "Friend List" tab and typing the account names of the other 3 people in the text entry field below, and clicking the "Add" button after each name. The list will then show those 3 names (and any others you have declared as friends).

Once that is done, you can find the tables with your friends on the right side of the "Matching" tab.

I don't think there is a problem with your account that requires deleting it. The above approach should work.

Have fun playing!
35
General Discussion / Can’t view a game
« Last post by tsveedub on 30 May 2020, 08:49:44 PM »
My wife and I have separate accounts to play Dominion each with a different user name and password.
My wife just purchased a paid account.  We play regularly with 2 other people.  My wife set up a game for the first time yesterday and our friends found her game in the table list but it doesn’t show up for me.

Any idea why?  Should I have my account deleted and try settin* up a new one?
36
Hi, my girlfriend had this problem and I wanted to let you know what it was and how I solved it.

The issue is that dominion.games' SSL certificate is uses USERTrust RSA Certification Authority as a root certificate authority, and USERTrust is not trusted as a root certificate by old versions of Mac OS. Might also be a problem in Ubuntu. It's not a browser problem and clearing the cache or even switching browsers won't help.

If you're a Mac user and you're encountering this problem, updating to a newer version of macOS (Sierra or later) should solve the issue.

You can also fix the issue on a Mac without updating. Here's what I did:

  • Open dominion.games in Safari (even if you usually use another browser)
  • Click "show certificate"
  • Click USERTrust RSA Certification Authority
  • Click Trust and change it to "Always Trust"
  • Enter your password to confirm
  • If you normally use a browser other than Safari, close that browser and re-open it so it picks up the new change.

This should solve the problem.
37
Feature Requests / Re: Subscription expired notification
« Last post by SkyHard on 30 May 2020, 05:20:04 PM »
I agree with you, TehLemur. I had the same experience a few months ago. And I still don't understand why this hasn't been done. A simple window when logging in that the subscription has expired (or will expire soon) would be much better than a cryptic number somewhere that cannot be understood without explaining.

However, that is only one of the many many things I do not understand. There probably are reasons why Stef is doing it that way... anyway, I don't trust his word since so many broken promises (e.g. offline client)...
38
Feature Requests / Re: Subscription expired notification
« Last post by TehLemur on 30 May 2020, 04:01:36 PM »
Thanks Ingix, much appreciated. That's great now I know it, but there's no real indication that this is what it means. Mine is currently set to "Expansions: Wait for Expansions" (hence the delay I've had starting games, obviously!) When you know what that means, it's clear that it implies I don't own any. But it wasn't at all obvious until you explained. I think I must have fiddled with the setting when I started getting all base games, thinking it was just some new setting that was wrong. I've been a permanent subscriber for so long, I'd forgotten I even could play anything other than base set if I wasn't subscribed.

I'd suggest "Expansions: None Owned" or similar would be much clearer, with the option for what to do about that ("Wait for Expansions / Prefer Expansions / Base Game Only") appearing to the right of that text. Maybe a link to the store there too? Even better (or in addition), as another poster here who had the same confusion already suggested: just pop an automatic message into a user's inbox telling them that their subscription has expired.

It's not a feature I'm personally bothered about, as I won't be making the same mistake again now I know how it works. I just think you might be missing out on some resubscriptions by not making it clearer.
39
Feature Requests / Re: Subscription expired notification
« Last post by Ingix on 30 May 2020, 12:38:28 PM »
Since Menagerie, it's actually easier to see when your expansion is about to expire

If you have a subscription, it will show how long it is still active:



If you have no subscription at the moment, the expansion line like looks like this



but can be changed to wait or prefer expansions.
40
Feature Requests / Subscription expired notification
« Last post by TehLemur on 30 May 2020, 11:53:41 AM »
I originally came here today to post a query over why, since a couple of months back, my automatch has been taking forever to match me up with a game. After a quick search of the forum to see if anyone else is having the same problem, I quickly realised I was being a dumbass, and my subscription has expired! However, I don't recall ever having this confusion on the many previous occasions when my subscription has run out. Has something changed about subscriptions, did there used to be a more obvious sign that it was time to renew?

Regardless, surely some kind of "subscription expired" notification should be pretty near the top of the development queue right now? I've been a gold subscriber to the game since the start, and I would have resubscribed immediately if I'd realised what had happened. Instead, you've missed out on a couple of months worth of my money.

What's more, from the other posts here, I'm clearly not the only person who's suffered from this confusion, even if idiots like me are in the minority - so this must be losing you a fair bit of cash!
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