Login  |  Register

Author Topic: US user; Can't buy subscription  (Read 336 times)

Offline watsonehx

  • Newbie
  • *
  • Posts: 2
    • View Profile
US user; Can't buy subscription
« on: 23 July 2017, 04:53:49 AM »
Hi. New US user here.

When I go to top right Store and attempt to purchase Gold Subscription (with non-EU selected in drop field) by clicking the Buy for XXXXX box... nothing happens. It just reads: You currently have no subscriptions.

What gives? Has this happened for others? US specific problem? Any help?

Offline choloepus

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: US user; Can't buy subscription
« Reply #1 on: 23 July 2017, 10:45:59 AM »
omg I'm having the same issue. I'm in the U.S. as well. Super annoying. Why are they making it so hard to take our money???

Offline Stef

  • Administrator
  • *****
  • Posts: 625
    • View Profile
Re: US user; Can't buy subscription
« Reply #2 on: 23 July 2017, 12:02:12 PM »
This has been resolved now; please try again.

It did not depend on your country but affected everyone trying to purchase a subscription.

Offline ShaiyaCat

  • Newbie
  • *
  • Posts: 5
    • View Profile
Re: US user; Can't buy subscription
« Reply #3 on: 16 November 2017, 11:36:32 AM »
I am now having this issue.  I have Silver subscription and was waiting for Nocturne to buy Gold subscription.  I realize Nocture was just released this past hour...but when I try to purchase Gold it just gives a message:
 Your current subscriptions: until Wed Jun 27 2018
Prosperity, Cornucopia, Intrigue, Seaside, Guilds, Promos, Hinterlands

After several tries I got a popup with:

Failed setting up purchase

Offline markus

  • Sr. Member
  • ****
  • Posts: 390
    • View Profile
Re: US user; Can't buy subscription
« Reply #4 on: 16 November 2017, 11:45:51 AM »
There's been a problem with the store that should be fixed soon.

Offline Stef

  • Administrator
  • *****
  • Posts: 625
    • View Profile
Re: US user; Can't buy subscription
« Reply #5 on: 16 November 2017, 12:01:25 PM »
There's been a problem with the store that should be fixed soon.

Yes it should be all fixed now. Sorry for the inconvenience.

Offline ShaiyaCat

  • Newbie
  • *
  • Posts: 5
    • View Profile
Re: US user; Can't buy subscription
« Reply #6 on: 16 November 2017, 12:05:37 PM »
Thanks, and yes the store worked for me eventually.