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Author Topic: Charged twice for gold  (Read 235 times)

Offline jaggs0

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Charged twice for gold
« on: 29 September 2017, 12:27:51 AM »
When I was purchasing a gold account this afternoon I saw an email address to contact with issues.  I checked my bank account and was charged twice.  The email address is no longer in the store, anyone know what it is or or I can get that second charge removed?

Offline Stef

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Re: Charged twice for gold
« Reply #1 on: 29 September 2017, 09:32:26 AM »
When I was purchasing a gold account this afternoon I saw an email address to contact with issues.  I checked my bank account and was charged twice.  The email address is no longer in the store, anyone know what it is or or I can get that second charge removed?

On our end it looks like you just paid once... so I guess something went wrong between you and the payment provider. I'll send you a PM so you can contact them directly.