Game is super slow

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jeebus

Game 11465814 on tokyo, which I am in right now. I have to wait for up to several minutes each time i click in the client or write something in the chat. Apparently it's not the same for my opponent. I tried reconnecting several times, also in another browser, and it's the same thing.

bananny

Same for me.  #11466847 on Tokyo.
I'm home sick from work.  All I want to do is lay here and play Dominion.  Please fix it.

jeebus

My game was not slow from the start. It got slow somewhere in the middle.
My next game is normal.

bananny

It has gotten worse.  It sits there and does nothing almost every time I click something.  game #11467287 on tokyo

KingJay

Every game now has terrible lag.  I shouldn't have to wait a full minute between server responses.  I'm playing two-man games against the bot.  Speed tests on my device show excellent results so it's clearly the site.

Ingix

Thanks for reporting the issue, KingJay.

Can any other players confirm problems around this time? I don't doubt that KingJay's connection isn't the problem, but between point A and B on the internet many things can slow traffic down, with neither A nor B can detect directly.

Rabid

Last few days have been slightly laggy for me.

bananny

Instead of starting a new topic, let's just pile on all of the other examples of lag.

game #17206823 on oregon.

My last few games have been on the Oregon server.  All laggy, but it starts and stops.  Some turns it lags on every single click.  Some turns, it's fine.  I noticed it last night too (I don't remember what sever in which I was connected).  Please fix. it.

AdamH

Lag has been a pretty consistent problem for me for the past two weeks or so. It seems to happen across multiple servers.

bananny

I shut my laptop and went and did other things.  I have come back to continue my game and it still has lag.  I'm paying you for this service.  It needs to work properly.

JunkDealer

quite bad on oregon... time to do something else

bananny

The game keeps getting stuck when I select a card to play, kicks me, reloads and then puts me back in the game.  It's taking FOREVER to take a turn.... very frustrating.

Joining game #18441893 on oregon.
bananny reconnected.
Joining game #18441893 on oregon.
bananny reconnected.
Joining game #18441893 on oregon.
bananny reconnected.
Joining game #18441893 on oregon.
bananny reconnected.

I pay you for this service.  Please fix it.

Tentaphane

Same as everyone else, unplayably slow lag between cards/turns, chat delayed by minutes, keep getting kicked out, random resignations, etc. Happens on all servers all the time for me atm.

markus

I just tried all servers and it's fine on my end. So there must be some more specific reason why you get the lags.

santamonica811

I've noticed this thread, but (here in Santa Monica) never had that problem until today.  It is now affecting my (our??) servers here...turns take 30-60 seconds, and--right now--when I am typing out this message, I can hit a key and have it take 10 seconds before it appears on the screen.  >:(

Ingix

I don't think the forum servers and the game servers are in any way connected. Is the remaining part of your internet connection OK?


markus

Also typing in the textbox doesn't need any internet connection. Maybe we also didn't understand your problem correctly.

santamonica811

Yeah, I have no idea why this forum and the Dominion site (which are, as you noted, distinct and separate entities) suddenly went so slow, and did so at the same time.  My first step, of course, was to try the other sites that I often use.  Yahoo, YouTube, etc..  Everything was working at normal high-speed levels.  Only these two sites, which were incredibly slow.  I tried a few hours later, and all was working normally.  So, my problem was short-term (knock on wood).  :-)

bananny

LAGGY AND FRUSTRATING YET AGAIN!  PLEASE FIX IT!

bananny

Joining game #20279318 on frankfurt.

bananny

Still laggy... What's the matter?  The person who can fix this is asleep again?  If only I could find that post and quote it.  I might make that my next mission if I can't play.

bananny

Approx 30 minutes later and I'm still lagging real bad.  Found it.

Quote from: bananny on 19 December 2017, 03:37:20 AM
Response from similar issue that happened in May.  This was posted at 4:30am eastern time / 1:30am pacific time (USA)

Quote from: Stef on 22 May 2017, 10:34:50 AM
Sorry people... this happened while I was asleep. So far I've been reasonably happy with the uptime but clearly something went wrong here. It's been mostly unplayable for the last ~12 hours.

I'm guessing we're in for the same kind of wait.  I don't think us posting and complaining gets anybody out of bed.... I wish it did ;)

bananny

Quote from: bananny on 04 December 2018, 03:10:44 AM
Quote from: Ingix on 14 November 2018, 11:43:06 AM
It's unfortunate that your time zone seems to be such that your playing hours coincide with Stef's sleeping hours.

Here we are again.  So, since the subscription I pay for is primarily used when I am done with work and eating dinner, around 6pm - 10pm frame in my time zone and this is a time when there is NO support, does that mean that people in my time zone (mountain time, USA) get a partial refund on their subscriptions due to below ideal playing conditions with NO SUPPORT?

Lag, lag, lag, lag, lag.... This is really effing frustrating.  If I didn't have to pay for it... AGAIN... I wouldn't be complaining so much.  This is unacceptable.

Dwedit

Had to resign a couple of games due to getting over 20 seconds of lag between actions.

Dwedit

Just had more cases of the server being completely unresponsive, more than 30 seconds of lag.

bananny

Yup.  It's broken.  That was a nice long run with no issues.  But... here we are... again.

Point of reference if you need it, Joining game #22959540 on frankfurt.

Ingix

Thanks for notifying about the problem. I just tested and it seems to working OK now (I assume the server(s) where restarted). If problems persist/come again, please post!

Dwedit

Had another superlag recently.

bananny

It's doing it again... :(

Please fix it.

Please.

bananny

So are we stuck all night because the one person that can fix the lag is asleep?  Please... PLEASE teach somebody in another time zone how to fix this so those of us in the USA aren't screwed when this happens during our evening / after work hours.

Dwedit

Hit the lag of doom, game is probably not continuing.  Can't reconnect either.

santamonica811

Entire game-playing site seems to be down (approx 5:30 pm, PST).  Happening to anyone else???

TheSeal

Same here. Haven't been able to get into the site for about a half hour.

wheetthin

wheel keeps on spinning :(

aharte

Same! It's been a few hours now. I need to fuel my Dominion addiction!

Ingix

Sorry, the play server seems to be down (as you may all have guessed). Stef has been alerted (via Internet), which means it will hopefully be fixed soon.