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Author Topic: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver  (Read 151 times)

Offline katie_mi

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Hi,
I press login, then there's "reconnecting/Connected to gameserver" and I'm stuck. I'm using Firefox 61.0.1. I deleted my cache and I get the same error with Chrome. Booting PC didn't help either.
login name same as here

Offline markus

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You need to kick yourself. After clearing cache / opening a private broswer window, put in your username and password and click "kick & resign" at the bottom of the page.

Offline katie_mi

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I think I can reproduce that error. I was trying to join a table of a friend whose table is broken/stuck for days now. So, if I try to join him I get stuck too. Try to join table with player Glueckspilz.

Offline Ingix

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Confirmed. Best way would be to contact Glueskpilz in another way (if you can) and tell them how to get out of this siutation (kick & resign).

Offline katie_mi

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I can contact him but I thought it would useful for you to fix this error and find out how users get stuck.

Offline AdamH

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Yeah I was gonna say, it seems like the best thing to do here is to have the software work instead of asking users to use a workaround.

Offline Ingix

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Of course that would be the best way. But because that's something I can't do, my best course for help was was to mention the workaround.