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Author Topic: Can't log in as of the August 14th 2019  (Read 104 times)

Offline RosieGirl

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Can't log in as of the August 14th 2019
« on: 15 August 2019, 02:18:48 PM »
The screen just hangs. See screenshot.

Offline Ingix

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Re: Can't log in as of the August 14th 2019
« Reply #1 on: 15 August 2019, 03:26:36 PM »
That's a problem that can happen from time to time to a user. What you need to do is the following (assuming Chrome):

1) Open an incognito window
2) Open dominion.games
3) Enter your credentials (name/passwort) but do not click the login button.
4) Instead, under the Login button, is a relatively small line of text, with the entries "Kick" and "Kick and resign". Click either one. They server should answer with "Kick successful" or something similar
5) Close the incognito window and go back to your normal winow, where the spinning Castle should be gone (maybe press Ctrl-R in that tab to relaod), and login as normal.

If you make an error (like I usually do in step 3 by routinely clicking login), close the incognito window and start again (with a new incognito window) at step 1.

Offline RosieGirl

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Re: Can't log in as of the August 14th 2019
« Reply #2 on: 15 August 2019, 11:04:07 PM »
Thanks a lot. That worked.

Offline Deam0nx

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Re: Can't log in as of the August 14th 2019
« Reply #3 on: 18 August 2019, 02:10:06 AM »
I'm also having problems login.  About 30 seconds after pressing login, I see this message:

Server connection was closed or cannot be established

I've tried the kick solution to no avail. 

Sometimes (though rarely) I successfully login and play a game.  At the end I consistently am not able to get to the game summary screen and cannot login again.  I play on a kindle fire over the silk browser.  Any suggestions?

Offline Ingix

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Re: Can't log in as of the August 14th 2019
« Reply #4 on: 18 August 2019, 08:10:09 AM »
The kick solution is meant soley for the problem RosieGirl described, where you are immediately sent to a black screen with Dominion's castle icon in the middle and and endlessly spinning progress indicator.

In your case it seems like you actually have connection problems to at least one part of the server family that is responsible for a game.

I have absolutele no knowledge of Amazon Fire/Silk. Reading a bit in wikepedia only shows that Silk is derived from Chromium.

Did those problems start recently, or have you just started using the tablet and it never worked?