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Author Topic: Popup Message Confusion  (Read 133 times)

Offline Kit75

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Popup Message Confusion
« on: 10 July 2020, 09:43:47 PM »

I was playing a game a couple of days ago with 3 friends.  We all clicked ready but the last person to click ready got a pop up messages saying something about some cards or events or something not being available.

We started trying all sorts of configurations, remaking the game, unticking certain event cards etc. but every time it kept coming up with the same confusing message when the last person clicked ready.

We searched the forums for the error message, but couldn't find anything.

Then it finally started, but it was base game cards only appearing.  Again several restarts trying to see what combinations could make it function properly.

After 20 minutes of confusion the answer suddenly came to light - my subscription had expired.

I never received any sort of email notice that the subscription had expired.


Suggestions:
1.  Make the message clearer.  None of us guessed the reason behind the confusing pop up error message.  Or lock out those sets you are not allowed to choose.  If I couldn't select them then I would have guessed immediately.
2.  Have a login message to tell you that your subscription expired since last login.  Click on the message will take you to the purchase page.

Offline josh bornstein

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Re: Popup Message Confusion
« Reply #1 on: 12 July 2020, 10:51:26 PM »
You're making a fair point.  This obvious improvement has been suggested by many many people, over the course of many many months.  The lack of a fix suggests that it's really far down on the list of things the developer has an interest in addressing.