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Author Topic: charged 3 times  (Read 119 times)

Offline scout423

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charged 3 times
« on: 21 August 2020, 06:26:21 PM »
I tried to renew my Dominion subscription last night.  Using Apple Pay I got an error "something went wrong" or words to that effect.  Tried Apple Pay again, with same error.  Then used Paypal and it went thru.  Today I find that the Apple Pay charges did in fact go thru, so I've paid 3 times.  I'm trying to dispute the two Apple Pay charges.  Is there any way to reach dominion online about this?

Offline Ingix

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Re: charged 3 times
« Reply #1 on: 21 August 2020, 07:02:40 PM »
I've contacted the developer to alert him to your problem. Just to be sure: The subscription was for the in-game account "scout243".

Offline scout423

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Re: charged 3 times
« Reply #2 on: 22 August 2020, 02:46:35 AM »
Yes, actually it's "scout423".  Looks like those charges didn't go thru, so it's not a big deal to me now.  But maybe something they want to look into.  If I understand correctly, what's supposed to happen is that I get a request on my phone to confirm the purchase;  but I didn't get those notifications either time for the Apple Pay.

Offline Stef

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Re: charged 3 times
« Reply #3 on: 23 August 2020, 02:55:40 PM »
I looked into it and only see one transaction on my side: the one with paypal that did go through.

The two failed attempts with Apple pay that you describe aren't visible to me at all, which makes it hard to look into why they failed.