Sorry about this. We've had a problem processing some of the successful payments over the last ~40 hours.
During this period people would eventually get their subscriptions, but not instantly which is the normal behavior.
Bought a subscription via paypal, my credit card was debited but no changes in my account. Very upsetting...
Could someone please help me? Couldn't find any recommendation or where to reach out to for this type of error. It would be nice to at least have some guideline.
I see in the db you got the sub an hour after purchasing.
Purchased a gold subscription through PayPal earlier this evening but it has not applied to my account (Draumr). Please could you investigate and fix the transaction?
Yours took even longer: 4 hours
I've given you both a couple of extra days.