Login  |  Register

Author Topic: I messed up using my expansion code  (Read 327 times)

Offline mdonaldo

  • Newbie
  • *
  • Posts: 3
    • View Profile
I messed up using my expansion code
« on: 25 August 2021, 05:12:36 PM »
Hello there,

I had a code for 1 year free of an online expansion. I accidentally pressed 'base' when the interface said which expansion do you want. Unbelievably, it accepted that choice and now the game won't let me use the code because it says it's used.

I was stupid for pressing 'base' but can you help me use my code for an actual expansion, rather than the cards that are already available for free!

Thanks very much,
Mark

Online Ingix

  • Global Moderator
  • *****
  • Posts: 2707
    • View Profile
Re: I messed up using my expansion code
« Reply #1 on: 25 August 2021, 05:49:05 PM »
I'll contact the developer, that sounds like a problem that is easily corrected.

Offline mdonaldo

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: I messed up using my expansion code
« Reply #2 on: 25 August 2021, 06:52:28 PM »
Thank you  :)

Offline Stef

  • Administrator
  • *****
  • Posts: 880
    • View Profile
Re: I messed up using my expansion code
« Reply #3 on: 26 August 2021, 10:27:58 AM »
Your code should be usable again now.

If it isn't, please just name the expansion you wanted here and I'll do it manually.

Offline mdonaldo

  • Newbie
  • *
  • Posts: 3
    • View Profile
Re: I messed up using my expansion code
« Reply #4 on: 26 August 2021, 01:58:30 PM »
That worked! Thank you so much for fixing this for me. Sorry I was such a klutz first time around.

Cheers,
Mark

Offline Schlan

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: I messed up using my expansion code
« Reply #5 on: 06 September 2021, 12:44:28 AM »
I did the very same thing about two hours ago. I'm an idiot. I looked for an e-mail-adress, but the client doesn't reveal any. So I ended up registering in this forum.
What shall I do now?

Online Ingix

  • Global Moderator
  • *****
  • Posts: 2707
    • View Profile
Re: I messed up using my expansion code
« Reply #6 on: 07 September 2021, 08:37:36 AM »
Fixed by Stef.

Offline VTilney

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: I messed up using my expansion code
« Reply #7 on: 11 September 2021, 09:01:27 PM »
Please help me too…same mistake and now I can’t play my code! Could you reset me?

Thanks,

Vicky

Offline Stef

  • Administrator
  • *****
  • Posts: 880
    • View Profile
Re: I messed up using my expansion code
« Reply #8 on: 12 September 2021, 10:39:15 AM »
Please help me too…same mistake and now I can’t play my code! Could you reset me?

Thanks,

Vicky

ok, it's usable again.