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Author Topic: Login button does not respond  (Read 1338 times)

Offline Megas_Droungarios

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Login button does not respond
« on: 23 February 2022, 05:19:45 AM »
I'm running Firefox on a Mac with OS 10.14.  Everything seemed fine since the update until a game ended and the OK button wouldn't respond.  I reloaded the site and now can't log in because the log in button does nothing.  All the other buttons work, I can change to full-screen or change the language on the log-in page, but I can't log in.

Offline Ubik.ca

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Re: Login button does not respond
« Reply #1 on: 23 February 2022, 05:21:57 AM »
This is happening to us as well. Played one game but now can't get access to the game at all.

WHAT WAS WRONG WITH THE OLD UI? It worked.

Offline Megas_Droungarios

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Re: Login button does not respond
« Reply #2 on: 23 February 2022, 05:26:56 AM »
Not only should this be fixed post-haste, but if the effective outage created by not being able to log in lasts a day or more, they should extend all our subscriptions by the length of the outage.

Offline ResieTee

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Re: Login button does not respond
« Reply #3 on: 23 February 2022, 05:31:56 AM »
Same issues. I was able to play earlier today but can't login, and "kick and resign" has no effect either. Frustrating since I just subscribed yesterday :(

Offline Amulet9

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Re: Login button does not respond
« Reply #4 on: 23 February 2022, 06:11:07 AM »
Please fix the access! We’re jones’n over here. At least let us know you’re working on the issue. Thank you

Offline stineplaysguitar

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Re: Login button does not respond
« Reply #5 on: 23 February 2022, 06:13:30 AM »
Same here in Safari and Chrome

Offline High Sparrow

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Re: Login button does not respond
« Reply #6 on: 23 February 2022, 06:19:11 AM »
I am having the same issue.  Was working about 3 hours ago, came back and now the Login button does not work

Offline Philothea

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Re: Login button does not respond
« Reply #7 on: 23 February 2022, 07:08:13 AM »
Ditto for me. I played about 3 hours ago, now can’t log in. The login button doesn’t work. No error, nothing. I’m on Safari on an iPad.

Offline Rok

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Re: Login button does not respond
« Reply #8 on: 23 February 2022, 07:28:08 AM »
Is there a response to this issue somewhere?

Me too.

Chrome.  Windows 10 Desktop.

Offline Ingix

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Re: Login button does not respond
« Reply #9 on: 23 February 2022, 09:15:34 AM »
There was a problem during the European night that has been resolved now. If the problem persists for any of you, please respond again.

Offline skathe

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Re: Login button does not respond
« Reply #10 on: 24 February 2022, 10:54:27 AM »
I am still having login issues - it is stuck on the 'Loading game...' screen

Offline Amulet9

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Re: Login button does not respond
« Reply #11 on: 09 March 2022, 10:43:59 PM »
Hello. I logged in today and built a Allies game to play but after hitting the “ready” button it started loading and is still loading 3+ hours later. I tried shutting everything down and logging back in, I tried logging in with a different device, but it keeps taking me back to the loading screen. And yes, I’ve also tried cancel/resigning but it takes me back to “tables” screen for a half second before it goes back to dominion symbol and continues trying to load. Can you or someone force a logout for me?
User name: Amulet9

Offline Ingix

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Re: Login button does not respond
« Reply #12 on: 10 March 2022, 07:37:26 AM »

This looks to be the "Spinning Castle" problem:

You need to open a private(Firefox) or incognito (Chrome) window , go to dominion.games, enter your Name and Password, but don't click "Login". Instead, click on "Kick and Resign" (rightmost of 3 buttons below the login data area). Then you should be able to login normally (no need for private/incognito tab).
Modify message

Offline High Sparrow

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Re: Login button does not respond
« Reply #13 on: 04 May 2022, 06:39:18 PM »
not currently able to login.  login button not responding. (chrome)

Offline Ingix

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Re: Login button does not respond
« Reply #14 on: 05 May 2022, 12:14:08 PM »
Sorry, for not responding sooner, the problem was solved by the Developer less than 10 minutes after the posting. Some server had to be restarted.