Login  |  Register

Author Topic: "This username is reserved"  (Read 989 times)

Offline Tuuli

  • Unconfirmed
  • *
  • Posts: 5
    • View Profile
"This username is reserved"
« on: 01 January 2017, 03:19:35 AM »
Hello,

I received a message to transfer my account to the new site. It says

As a user of one of the previous implementations, we ask you to sign up using this link.

Your old username Tuuli is reserved for you and can only be used through this link.


However, when I try to use that link and register with my old username Tuuli, I get the message "This username is reserved".

Any advice appreaciated!

Offline Stef

  • Administrator
  • *****
  • Posts: 775
    • View Profile
Re: "This username is reserved"
« Reply #1 on: 01 January 2017, 03:28:55 AM »
Hello,

I received a message to transfer my account to the new site. It says

As a user of one of the previous implementations, we ask you to sign up using this link.

Your old username Tuuli is reserved for you and can only be used through this link.


However, when I try to use that link and register with my old username Tuuli, I get the message "This username is reserved".

Any advice appreaciated!

Sorry, this is a bit of a weird problem. I just looked in the imported accounts table, and I found two accounts.
One is "Tuuli " (with a capital T and a space after it) and another is "tuuli" (no capitals, no spaces).

My guess is that you are the owner of the username with the space, and since we require usernames to be unique regardless of capitalization, you can't claim the username without a space.

Maybe you can select a different username? You'd still keep your sets if you use that signup link.

Offline Tuuli

  • Unconfirmed
  • *
  • Posts: 5
    • View Profile
Re: "This username is reserved"
« Reply #2 on: 01 January 2017, 03:42:50 AM »
Ah, if I can still keep my sets, then there's no problem. Thanks. I'll try a new username.