Shuffle iT Forum

Dominion => Support => Topic started by: rseligstein on 09 February 2017, 12:21:28 AM

Title: Can't log in
Post by: rseligstein on 09 February 2017, 12:21:28 AM
I see that others have this same issue. I can't login with my username as it says it does not exist. I can't create a new account, bc it says the username is reserved. What is the process to log in? :) Thanks!
Title: Re: Can't log in
Post by: LaLight on 09 February 2017, 06:37:09 AM
Quote from: rseligstein on 09 February 2017, 12:21:28 AM
I see that others have this same issue. I can't login with my username as it says it does not exist. I can't create a new account, bc it says the username is reserved. What is the process to log in? :) Thanks!

Have you received a letter from Shuffle IT? It contains a link using which you can register with your old account. If you don't see it, check out the spam folder. If still none, pm Stef providing your nickname and email address.
Title: Re: Can't log in
Post by: rseligstein on 09 February 2017, 06:34:28 PM
Thanks! I did not see an email, even in Spam. So I PMed Stef yesterday, just waiting to hear back.