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Dominion => Bug Reports => Other Bugs => Topic started by: whitedovenz on 31 December 2016, 10:12:52 PM

Title: Stuck on castle loading screen
Post by: whitedovenz on 31 December 2016, 10:12:52 PM
I received my email confirmation for the new platform.  Yeah. So exciting but unfortunately I cant get past the castle loading screen despite trying it on sa fari, chrome and Firefox.  I can't see any posts specificlcally addressing this.  Could you please advise how i can get it going.  I am playing on the newest iPAd so my iPad version won't be the issue.  Thanks. 
Title: Re: Stuck on castle loading screen
Post by: Oyvind on 01 January 2017, 03:44:58 AM
I have the exact same problem. Clicking "this link" in the Dominion Online - Welcome to 2017 message, I get to this castle screen without any progress. I tried both Safari, Opera and Firefox. No luck either way...
Title: Re: Stuck on castle loading screen
Post by: UncleLion on 01 January 2017, 10:30:19 AM
I have the same problem.
Also:
I don't have e-mail to transfer my old account.
I try to register new account. It's start but I have not got e-mail to confirming e-mail.
Title: Re: Stuck on castle loading screen
Post by: Oyvind on 01 January 2017, 11:28:05 AM
I can't even begin to register a new account, as I don't get anything else than the castle screen, even when just entering dominion.games into the address field. It doesn't help clicking on the other link in the e-mail message either.
Title: Re: Stuck on castle loading screen
Post by: twasa on 01 January 2017, 03:10:46 PM
As far as I know IPads are not currently supported, although they work for some it seems. Maybe try either Firefox or Chrome on a desktop in the meantime?
Title: Re: Stuck on castle loading screen
Post by: Watno on 01 January 2017, 06:35:36 PM
Indeed the site is currently not working on iPads. Since the beta did work on those, I'd expect it working again soon.
Title: Re: Stuck on castle loading screen
Post by: Oyvind on 01 January 2017, 09:55:05 PM
Aha, thanks. Nice to know. I never have time to play unless I'm on a bus or a train, so I'm crossing my fingers for a quick resolution. 😀
Title: Re: Stuck on castle loading screen
Post by: whitedovenz on 02 January 2017, 11:59:55 AM
Thanks guys.  Looking forward to it being fixed.  Will there be an email announcement or just keep checking the forums?
Title: Re: Stuck on castle loading screen
Post by: Watno on 02 January 2017, 01:02:53 PM
This issue seems to be resolved for now. The site should be usable on iPads.
Title: Re: Stuck on castle loading screen
Post by: Bloedwen on 03 January 2017, 11:29:55 PM
I can't get past the loading screen either on my iPhone or my laptop. Any suggestions? does the game just not like Safari?
Title: Re: Stuck on castle loading screen
Post by: Watno on 03 January 2017, 11:37:32 PM
If possible use a browser that is not Safari (and IE or Edge), it is indeed not fully supported.