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Dominion => Support => Topic started by: chast606 on 15 May 2025, 03:22:53 AM

Title: refund
Post by: chast606 on 15 May 2025, 03:22:53 AM
Hi

I just bought the 18month subscription last night.
I have regretted and would just like the 3months now.

is it possible to get refunded for the shorter time or is there no way to do it?

thank you

Steven
username: chast606
Title: Re: refund
Post by: Ingix on 15 May 2025, 08:55:25 AM
Hi chast606,

I'll forward it to the developer. I'm not sure if a partial refund is possible (the 15 month refund only), I think the most likely scenario would be a full refund and you need to buy again for 3 month.

Title: Re: refund
Post by: Stef on 17 May 2025, 05:14:38 PM
partial refunds are possible, just a bit more work.
but done now.
Title: Re: refund
Post by: Veropop on 28 May 2025, 02:49:40 PM
Hi! I was charged for the same subscription twice. I emailed about this but haven't heard from you. Can you help me with this?

Regards,
Veropop
Title: Re: refund
Post by: Ingix on 28 May 2025, 06:36:21 PM
Hi Veropop,

I contacted the developer, they will check what happened and I or them will post here.