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Dominion => Support => Topic started by: Balutrea on 02 October 2025, 03:10:03 PM

Title: E-Mail verification
Post by: Balutrea on 02 October 2025, 03:10:03 PM
Hey there,
Today I wanted to register in the game. I have a problem with verifying my account. I don't get any E-Mail to verify it. I tried two different E-Mail addresses. Is there any other way or something I can do?
I've read that there are some problems with that but only with some special mail addresses. I have an gmail address so there should not be any problem... The username is: balutrea
I would be thankful for some help. Thanks.
Title: Re: E-Mail verification
Post by: Ingix on 02 October 2025, 06:18:25 PM
I've put your email address manually into the database. All should work now.

Maybe your SPAM folder has the messages?
Title: Re: E-Mail verification
Post by: a_salieri on 02 October 2025, 10:27:26 PM
I have the same issue. Could you help? username: a_salieri
Title: Re: E-Mail verification
Post by: Ingix on 03 October 2025, 08:04:50 AM
I did.

I'll ask the developer to check if the email sending is somehow not (correctly) working.
Title: -
Post by: BryantCramn on 10 December 2025, 10:32:58 PM
We have made a change with outgoing  IP of this mail server.Mailing should be normal now.If any client still have problem in sending mails, please update us via support ticket.