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Dominion => Bug Reports => Connection Problems => Topic started by: katie_mi on 17 July 2018, 07:46:48 PM

Title: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver
Post by: katie_mi on 17 July 2018, 07:46:48 PM
Hi,
I press login, then there's "reconnecting/Connected to gameserver" and I'm stuck. I'm using Firefox 61.0.1. I deleted my cache and I get the same error with Chrome. Booting PC didn't help either.
login name same as here
Title: Re: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver
Post by: markus on 17 July 2018, 07:52:20 PM
You need to kick yourself. After clearing cache / opening a private broswer window, put in your username and password and click "kick & resign" at the bottom of the page.
Title: Re: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver
Post by: katie_mi on 18 July 2018, 12:12:50 PM
I think I can reproduce that error. I was trying to join a table of a friend whose table is broken/stuck for days now. So, if I try to join him I get stuck too. Try to join table with player Glueckspilz.
Title: Re: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver
Post by: Ingix on 18 July 2018, 01:31:30 PM
Confirmed. Best way would be to contact Glueskpilz in another way (if you can) and tell them how to get out of this siutation (kick & resign).
Title: Re: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver
Post by: katie_mi on 18 July 2018, 03:14:12 PM
I can contact him but I thought it would useful for you to fix this error and find out how users get stuck.
Title: Re: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver
Post by: AdamH on 18 July 2018, 09:14:56 PM
Yeah I was gonna say, it seems like the best thing to do here is to have the software work instead of asking users to use a workaround.
Title: Re: Can't connect/play - Hangs up "reconnecting"/Connected to gameserver
Post by: Ingix on 19 July 2018, 12:27:46 AM
Of course that would be the best way. But because that's something I can't do, my best course for help was was to mention the workaround.