Shuffle iT Forum

Dominion => Support => Topic started by: morningnara on 29 February 2020, 06:11:28 AM

Title: Can't login in
Post by: morningnara on 29 February 2020, 06:11:28 AM
my game id : morningnara
I used to sign up and use it, but The password could not be found because website can't find the email
my email address is morningnara@naver.com/hotmail.com
Title: Re: Can't login in
Post by: Ingix on 29 February 2020, 09:57:27 AM
Hi morningnara,

it seems you had on your earlier usage not confirmed your email adress. The email is adress is used exactly in cases like this, when you forgot your password and need to reset your password.

I've manually confirmed your email (hotmail), so now you can use the password reset link and set a new password.

Wait a few minutes after clicking it, and if the email hasn't arrived look in your SPAM folder.

I hope this helps, if anything goes wrong just ask again.
Title: Re: Can't login in
Post by: santamonica811 on 03 March 2020, 10:06:48 PM
[edited to delete comment...issue resolved on its own]  :-)