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Dominion => Support => Topic started by: squirezucco on 21 January 2021, 11:46:15 PM

Title: My Subscription Seems to Have Disappeared
Post by: squirezucco on 21 January 2021, 11:46:15 PM
I'm pretty sure I had a few months left on my subscription, but poof, it disappeared today. can you help me investigate?
Title: Re: My Subscription Seems to Have Disappeared
Post by: Ingix on 22 January 2021, 09:34:12 AM
Sure! Is squirezucco your in-game name as well (if not, what is it)? You can answer in a personal message if don't want to disclose it in public.

Note that the date format is in European form, so if you saw an end date of say 2021-01-10, that's the 10th of January, not the first of October.
Title: Re: My Subscription Seems to Have Disappeared
Post by: squirezucco on 22 January 2021, 01:57:11 PM
Aha. The tricky European date format strikes again. Thanks for the answer.


Squire
Title: Re: My Subscription Seems to Have Disappeared
Post by: Ingix on 22 January 2021, 03:03:40 PM
For me it's the other way around that's tricky  ;D

I wanted to change the middle number to a 3 letter initial, so it would be immdediatly obvious its the month, but then something else happened and I forgot.