I'm having problems getting the software to work.
The "LOGIN" button simply won't work for me.
Please advise.
The "LOGIN" button simply won't work for me.
Please advise.
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#2
Support / Can't Get Into the Game
02 January 2017, 04:12:03 AM
I don't know where you would like this posted, so I'll just start a new thread:
(#1) I didn't get the e-mail initially. Looked for it everywhere including in Spam. I tried to create my old account in the new client, but it said my name was "reserved", that's good, but I couldn't sign in.
(#2) Attempted to log into the forum system. Was told that a verification e-mail was sent. I looked for it, and it wasn't sent. Tried to log onto the forum and it had a button to resend the e-mail. I did that twice and still no verification e-mail, but when looking for it, I noticed that the original e-mail about my old account at Goko had showed up in my "spam" folder dated yesterday. (IT DEFINITELY WASN'T THERE BEFORE.) Still no confirm e-mail for the forums.
(#3) There were two links to new game (or client, or whatever you want to call it). One for the URL to the game, the other was a "special" link for those of us who had made purchases from the old game from Goko. I pushed that button and it came up with the same base graphic as the standard URL, but WITHOUT THE SIGN-IN WINDOW! i did that a couple of times and found out that the link to the forum worked.
(#4) After pressing that, I decided to check my e-mail again, and I FOUND the confirmation e-mail for this forum system and managed to get logged in.
(5) I tried Logging in a couple of more times on the standard URL, NO DICE.
(6) I tried Logging in a couple of more times using the special link, NO DICE.
I can't play your game because I can't sign in.
PLEASE ADVISE how I should proceed.
Thanks in advance.
(#1) I didn't get the e-mail initially. Looked for it everywhere including in Spam. I tried to create my old account in the new client, but it said my name was "reserved", that's good, but I couldn't sign in.
(#2) Attempted to log into the forum system. Was told that a verification e-mail was sent. I looked for it, and it wasn't sent. Tried to log onto the forum and it had a button to resend the e-mail. I did that twice and still no verification e-mail, but when looking for it, I noticed that the original e-mail about my old account at Goko had showed up in my "spam" folder dated yesterday. (IT DEFINITELY WASN'T THERE BEFORE.) Still no confirm e-mail for the forums.
(#3) There were two links to new game (or client, or whatever you want to call it). One for the URL to the game, the other was a "special" link for those of us who had made purchases from the old game from Goko. I pushed that button and it came up with the same base graphic as the standard URL, but WITHOUT THE SIGN-IN WINDOW! i did that a couple of times and found out that the link to the forum worked.
(#4) After pressing that, I decided to check my e-mail again, and I FOUND the confirmation e-mail for this forum system and managed to get logged in.
(5) I tried Logging in a couple of more times on the standard URL, NO DICE.
(6) I tried Logging in a couple of more times using the special link, NO DICE.
I can't play your game because I can't sign in.
PLEASE ADVISE how I should proceed.
Thanks in advance.
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