Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Topics - Rok

I'm having problems getting the software to work.

The "LOGIN" button simply won't work for me.

Please advise.
Support / Can't Get Into the Game
02 January 2017, 04:12:03 AM
I don't know where you would like this posted, so I'll just start a new thread:

(#1) I didn't get the e-mail initially.  Looked for it everywhere including in Spam.  I tried to create my old account in the new client, but it said my name was "reserved", that's good, but I couldn't sign in.

(#2) Attempted to log into the forum system.  Was told that a verification e-mail was sent.  I looked for it, and it wasn't sent.  Tried to log onto the forum and it had a button to resend the e-mail.  I did that twice and still no verification e-mail, but when looking for it, I noticed that the original e-mail about my old account at Goko had showed up in my "spam" folder dated yesterday.  (IT DEFINITELY WASN'T THERE BEFORE.) Still no confirm e-mail for the forums.

(#3) There were two links to new game (or client, or whatever you want to call it).  One for the URL to the game, the other was a "special" link for those of us who had made purchases from the old game from Goko.  I pushed that button and it came up with the same base graphic as the standard URL, but WITHOUT THE SIGN-IN WINDOW!  i did that a couple of times and found out that the link to the forum worked.

(#4) After pressing that, I decided to check my e-mail again, and I FOUND the confirmation e-mail for this forum system and managed to get logged in.

(5)  I tried Logging in a couple of more times on the standard URL, NO DICE.

(6)  I tried Logging in a couple of more times using the special link,  NO DICE.

I can't play your game because I can't sign in.

PLEASE ADVISE how I should proceed.

Thanks in advance.