First, to make it possible to examine at actual payment data, is "mark.andersen" your account name?
I don't really understand what the current exact situation is.
I understand your credit card has been charged.
Does the subcription you bought work? If you go to the "Account" tab, it should show all expansions you are currently subscribed to in color, with the ending date below it.
If the subscription works, do you want to continue using it, or want the charge refounded and the subscription deleted?
If the subscription does not work, do you want the charge refunded or the bought subscription activated?
I don't really understand what the current exact situation is.
I understand your credit card has been charged.
Does the subcription you bought work? If you go to the "Account" tab, it should show all expansions you are currently subscribed to in color, with the ending date below it.
If the subscription works, do you want to continue using it, or want the charge refounded and the subscription deleted?
If the subscription does not work, do you want the charge refunded or the bought subscription activated?