Block/report

[Mike Thicke]

I'm sure this has been requested before, but I would like to request a block/report option in addition to the current block and friend options. I know that you say that the current block button does this, but it would be much more satisfying if there was an explicit report button. Sometimes I want to block someone because they're annoying, but not doing anything abusive, and then sometimes I want to block someone and be confident that the devs will look at their behavior. Even better: a text box pop up that allows you to describe the abusive behavior when reporting.

Might also cut down on the name-and-shame issue.

[Jacob Marley]

How about this:  Whenever you blacklist someone, you get a popup asking why, and you select either:
  - Personal preference
  - Abusive behavior

So, if, for instance, someone plays slower than you like (but is not a slowroller) or refuses all undo requests, or any other reason that is not ban-able, you chose the first option and the mods do not need to take action, they only need to look at those blacklisted for abusive behavior.

[wolfin]

I second this request. Also an ignore feature would be nice, if it could be used in-game (i.e. by right clicking the user's name in chat - as is so common in other games/chats)

For instance, my first ever game on this service and I encounter this:



I resigned because I don't like being forcefully subjected to advertising when I'm just trying to play a game. Seriously, does the guy run a bot or something to play the game while advertising to each opponent?

I blacklisted him, but this feature is sorely missed.

[VARMENDRION]

Wanna second that as well. Usually, people are rather nice. But from time to time  I encounter players like this and I think, a ban would be in place.

[J.S. Money]

I'd like to report FakeNewss. I don't have a screenshot, but the game number is included below so the text can be verified:

FakeNewss left the table.
FakeNewss joined the table.
Joining game #16439995 on tokyo.
FakeNewss: lol
FakeNewss: that bandit strategy was so good
FakeNewss: fucking idiot

[kevinb9n]

People running this show: please find behavior like this and ban these people from the service. If you don't, you're just profiting off of letting us all take abuse.

[Ingix]

AFAIK, almost all abusers are free-players, so nobody is profiting financially from them not being banned.

[bobbydj18]

I agree with this request. 

[real77]

I'm adding to this thread, as it's the first thing that came up when I searched reporting players. 
I have the game number.   Please read the very rude and vulgar language from Tetsuro.   Game # 18413943  just finished. Thank you.  These types of players ruin the fun. Should be immediate bans I think.

[Ingix]

I've forwarded this.

[santamonica811]

I'm adding to this thread, as it's the first thing that came up when I searched reporting players. 
I have the game number.   Please read the very rude and vulgar language from Tetsuro.   Game # 18413943  just finished. Thank you.  These types of players ruin the fun. Should be immediate bans I think.

I went to New Table> Load Old Game, and entered this above number.  But only can get an error message.  What did I do incorrectly?

[markus]

I'm adding to this thread, as it's the first thing that came up when I searched reporting players. 
I have the game number.   Please read the very rude and vulgar language from Tetsuro.   Game # 18413943  just finished. Thank you.  These types of players ruin the fun. Should be immediate bans I think.

I went to New Table> Load Old Game, and entered this above number.  But only can get an error message.  What did I do incorrectly?

Nothing, there's an internal error, which happens for few games. (I think it would also happen while it's still running, but the game seems over for long enough now that it probably doesn't go away.) FWIW, you wouldn't be able to load the chat.

[santamonica811]

1.  Markus, thanks for the info.  I am not sure if it's a good thing or a bad thing that the chat is not saved.  I did not know this...important info in case I run against a bad character and want to save the evidence in the chat.

2.  Apparently, you are a "Hero Member."  ?!?!!!  Impressive.  Is that due to the sheer number of posts?  Or, in addition to your excellent work on this forum, did you also save someone from a burning building?  Can I be a Hero Member as well?  Or, if I am allowed to pick from the Dominion universe, can I become a Conspirator Member...I prefer the slightly sinister implication of that one.  :)

[markus]

As far as I know, the chat is saved but you can't see it by simlpy loading the game. So in case of accusations, it should be possible to verify them.

Hero member was just for the 500th post I believe.

[sudhish86]

my only concern is that I get blacklisted by people weekly for not accepting every undo request or not caring that I take a while on complex hands.

I don't want to get reported for more than what I am doing. I fear the report thing could be abused.

[markus]

my only concern is that I get blacklisted by people weekly for not accepting every undo request or not caring that I take a while on complex hands.

I don't want to get reported for more than what I am doing. I fear the report thing could be abused.

Don't worry. People are free to blacklist you, if they don't like you denying undos.
But that is not a reason to get banned - and nobody gets banned just for the number of blacklist appearances.

[Mike Thicke]

my only concern is that I get blacklisted by people weekly for not accepting every undo request or not caring that I take a while on complex hands.

I don't want to get reported for more than what I am doing. I fear the report thing could be abused.

This is exactly why I want there to be a distinction between blacklisted and being reported for abusive behavior. If you deny my undo, 99% chance I will blacklist you, but it's not because I think you should be punished.

[vinay]

+1 to giving an option for making a distinction between blacklisting due to abusive behavior and blacklisting due to personal preference. As Mike Thicke says, I often will blacklist players for reasons that they definitely should not be banned for, like denying an undo that I feel should be valid. I probably blacklist about 5 times as many people as I think should actually be banned.

But I'd really like to send a stronger signal to admins when there's abusive play. Just today I played against "HumbleMatt" (who is a paying player and has the expansions) and he started to slow-roll and say abusive things after I started winning. I imagine that he doesn't do this to everyone he plays against, which means admins may not get enough of a signal to actually ban him. This is unfortunate, as I think we should be dealing with this kind of behavior much more aggressively.

[Ingix]

The idea is to blacklist for personal reasons like denied undo, actual slow playing (meaning taking more time to think than you think is warranted, not waiting 3:59 between 5 Copper plays).

If the player is doing something that you think warrants a penalty (extremely rude or harassing comments, waiting 3:59 between 5 Copper plays,...) then you blacklist them anyway *and* report them, either on discord or here, preferably by PM to me or you ask around and I and others usually see the question in due time and respond. Make screenshots if possible, but at least of course remember the game number(s) and the opponent's name.

[AdamH]

The idea is to blacklist for personal reasons like denied undo, actual slow playing (meaning taking more time to think than you think is warranted, not waiting 3:59 between 5 Copper plays).

If the player is doing something that you think warrants a penalty (extremely rude or harassing comments, waiting 3:59 between 5 Copper plays,...) then you blacklist them anyway *and* report them, either on discord or here, preferably by PM to me or you ask around and I and others usually see the question in due time and respond. Make screenshots if possible, but at least of course remember the game number(s) and the opponent's name.

This sounds fine, but the only indication of anything at all that you have on the client is a button with a lightning bolt on it, which doesn't even say what it does. There needs to be a button that's actually labeled "blacklist" and then once you blacklist someone you pop up a link or something to a place where they can be reported if desired.

Saying that the system works is kind of a stretch when nothing is labeled. If you just label things then the system actually works.

[vinay]

Glad to hear that you are open to receiving reports, Ingix. However, as Adam says, this really isn't discoverable; I've been playing since shuffleit launched Dominion (3 years?) and I'm only just now finding out that messaging you is an option for reporting bad behavior; IIRC in past discussions about this on the forum, people had said that blacklisting was the only way to do it and that admins reviewed the most blacklisted users. Putting this into the game UI would help a lot! Thank you.

[Miaww]

Hi,

I would like to request a ban for a player(sadeas5) who told me to go die.
I have read the forum and found out that he said the same thing to VARMENDRION.

Thank you for looking into the matter.
Miaww

[Ingix]

As may be guessed from the number at the end of sadeas' name, that is not that player's first account, and I received multiple complaints about their behaviour in the past. As I wrote elsewhere, banning accounts is easy, banning players is harder.

[Felendis]

I received multiple complaints about their behaviour in the past.

It should take someone with basic admin access to the database all of 5 seconds to ban a user. You have received multiple complaints about this user but nothing was done, and now players like me have to continue to deal with their pathetic temper tantrums because no one can be bothered to ban them. I understand they will probably make another account, but they should not feel that there are no repercussions for their actions.

[Ingix]

I understand your frustration, but the point, as explained in the other tread, is that that player will make a new account when this one is banned, and everybody's blacklist becomes useless against that player. You have to deal with that player/account only once, then you blacklist them and move on.

I wish there was a better solution that was somehow able to 'detect' the person behind a (new) account. I (and I think others) don't know any that wouldn't also falsely affect lot's of innocent players.

[ElisabetK]

I wish there was a better solution that was somehow able to 'detect' the person behind a (new) account.

How about this: check the IP address for new accounts. If it's the same as a previously banned player, put them on probation of some sort - maybe have some sort of human verification off the bat or at an early opportunity. There really aren't that many bad actors out there. Sure, you're going to end up playing whack-a-mole with them until they get bored, but is that worse that turning off new players who arrive wanting to join the platform?

It's a matter of letting the perfect be the enemy of the good. The vast majority of new players have no idea how to report the bad behavior. Sure, it's more efficient for a few "in the know" players to simply ban and not have to worry about a particular bad actor again, but that just means that he moves on to other players who don't know their options.

This whole enterprise already has a clubby, unwelcoming feel. Just look at the home page. It's not a site I ever recommend to other people, even though I have figured out how to make it enjoyable for myself. Bad experiences in a chat that you can't even turn off is just icing on the cake.

[MusicalRose]

1) I wholeheartedly agree with adding a reporting feature, especially when it comes to folks intentionally being obnoxious or abusive.  There's no reason to let that go on.

2) A mute button on the chat would be nice too.  I could have used it when I didn't want to resign the game with someone who was being abusive without having to keep seeing them send message after message until the game was over and they left the table. 

3) Differentiating between blocks for preference vs blocks for abusive behavior is a fantastic idea.

4) It wouldn't be that hard to look at the game logs and see if someone was abusing the reporting feature.  It can just be another indication to the admin to take a closer look at what happened if they get an abuse report.

[scrfix]

+1 to Jacob Marley's comment.  That is a pretty damned good idea.

[Jhaev]

Hey look who's back! Never encountered him before but from a quick search here it seems like this dude might be the single worst repeat offender on this site. Up to Account #7 lol, what a sore loser. 8)

All y'all that don't like running into this guy should probably go ahead and manually add "Sadeas7" to your ban list if you haven't already. Screenshot of his hate speech attached.

Cheers go out to the overwhelming majority of players that don't go off on angry tirades every single time they lose.  ;)