Need to merge accounts

Previous topic - Next topic

Dizabetta

Hello,
I now have two accounts one with a subscription and one without. I want the UserName from the non-subscription account. Can you merge Dizabetta and NanaDiz both under my email to Dizabetta but make sure my subscription stays active?

Ingix

Hi Dizabetta,

accounts cannnot be merged, but considering that they are both relatively new, I assume the following would be acceptable to you:

I move the subscription from Nanadiz to Dizabetta

If that's OK with you, just reply and I'll do it.

Best regards,
Ingix

Dizabetta

That will be great! Thank you!

Dizabetta

Hello? When can I expect this to be accomplished?

Ingix

Sorry, I messed up. I did something that looked like I did what you wanted, but apparently I did something else (likely change a value to itself).

When I did the change now, it turns out I don't have the rights to make the change, so contacted the developer. He'll do the change.

Again, sorry, that way my error.

Ingix

Now Stef did it, so the subscription now belongs to Dizabetta, as you wanted.