Server doesn't allow new games

[luciabs]

I'm trying to start a new game, but I keep getting the error 'Server doesn't allow new games.' What's the point of paying for a subscription if you can't play whenever you want?

[Ingix]

That error message indicates a problem with one of the play servers, which happens only around the full hour when one of them is restarted. A few people besides the developer can do something about it when it happens, they just have to be informed and then they will act.

In this case it was back working roughly 10 minutes after your posting. It is not known what exactly causes the problem (it happens rarely), so unfortunately for the time being there will be manual intervention needed and that may take time (usually depending on time of day) :-(